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End Year appraise

► Understands practical implications of strategy
► Aligns priorities and behavior to company strategy
► Moves smoothly between operational detail and the big strategic picture
► Identifies several likely causes or consequences of a situation
► Anticipates obstacles
► Thinks ahead about next steps
► Simplifies complexity for self and others and takes appropriate approaches to tackle ambiguity
EXHIBIT COMMERCIAL ACUMEN
► Understands organizations strengths and weaknesses as compared to competitors
► Ensures the use of relevant financial data when building business cases or taking decisions
► Balances focus on costs and financial returns with desired results
► Utilises financial and performance data to instigate efficiencies in the department/division
► Leads the team in identifying, creating and implementing commercial opportunities
CHAMPION INNOVATION
► Identifies the similarities and differences between current and past situations
► Sees patterns or trends in data or situations
► Uses a metaphor or analogy to show how two situations are similar
► Encourages the team to adopt creative approaches as well as developments in resource utilisation and technology to ensure positive outcomes
► Supports and allows the team to think ‘out of the box’
► Seeks innovative ways to overcome complex challenges by suggesting ideas for improvements to the way things are done
FOSTER COLLABORATION
► Genuinely values learning from others and draws on their expertise
► Looks for shared interests across the team to optimise efforts
► Embeds teamwork and information sharing in daily operations
► Shows sensitivity for different points of view and the underlying motivations values and needs of others
► Promotes and enables collaboration across teams and lines of responsibility
► Proactively works to minimize the adverse impact of one’s decisions on the other departments
► Makes self/team fully available when other teams are undergoing a challenge or crisis situation
PLAN AND EXECUTE WORK
► Discovers missing steps, resolves contradictions, inconsistencies or problems in existing processes
► Allocates resources to processes with an aim of maximizing productivity and improving cost efficiency
► Effectively addresses work process related conflicts
► Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion
► Provide feedback to team on how to execute the plan
► Accurately identifies root causes of underlying issues germinating from inefficient processes
► Manages the execution of medium complexity projects and provide the resources to complete work efficiently
DEVELOP TALENT
► Conducts training and shares expertise in a systematic manner
► Engages with team members to create and follow up on development plans
► Gives reasons and rationale with instructions
► Discusses with others on how to handle current or anticipated issues and concerns
► Provides timely, constructive feedback on learning progress
► Coach and guide team on ways to improve performance and competencies
► Provides team members with plan and opportunity to develop and apply their competencies
► Prioritizes team members development over other things
BUILD CREDIBILITY AND COMMITMENT
► Is able to control own emotional responses to be effective when working with others
► Meets commitments by staying true to agreements and decisions
► Takes pride in being trustworthy
► Is honest in relations with customers, team members and other stakeholders
► Is honest and clear in communication
► Respects and maintains the confidentiality of information or concerns shared by others
► Is willing to learn from others
► Displays empathy with team members when they are going through difficult times
► Allows others to voice their opinions freely without any prejudices or being prejudged.
LEAD CHANGE WITH AGILITY
► Can take different roles when the situation requires
► Applies procedures flexibly based on new requirements
► Encourages the division to respond positively to new experiences and to embrace change
► Implements changes successfully within established time frames ensuring minimal disruption
► Monitors the impact of change in their division and responds to consequences accordingly
► Acts as a change agent to highlight the benefits of change and deal with resistance accordingly
COMMUNICATE WITH IMPACT
► Listens and allows to team members and others to raise their needs and concerns
► Ask questions to help understand the issues raised by team members and others
► Communicates a clear picture to acquire buy-in and engagement of all parties
► Use a range of skills and strategies to persuade and influence various target audiences
► Identifies and lobbies opinion makers by taking time to soundboard ideas with them
► Select stories , anecdotes, analogies and examples to illustrate a point
► Keeps others informed (e.g. peers, manager, and customers) on critical issues that may impact their work both now and into the future

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