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Using the resources for this competency, identify the Key Performance Indicators for the scenario project and follow up with Geoff in a professionally formatted business email.

409.4 Assignment 1 – Construct performance management measures
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Heldman, K. (2011). Project Management Jump Start, (3rd ed.). Indianapolis, IN: Wiley Publishing.
• Read Chapters 11 and 7
Project Management Institute. (2013). A Guide to the Project Management Body of Knowledge (PMBOK® guide).
• Read Chapter 10.3
You have probably heard the cliche “If you don’t know where you are going, how will you know when you get there?” That is a very important concept in project management.
Project Management is about delivering results. When a project begins, a Charter is created that details what is to be accomplished. There are certain criteria that can be used to determine whether the project is on a successful track.
How do you define success?
While a project can’t be successful without meeting the concrete measurable outcomes you mention, but just meeting those measurable outcomes does not necessarily mean a project is successful. Stakeholder management is imperative to the success of a project. If stakeholders, particularly the Project sponsors, are not satisfied, the project is not going to be a success.
That is why understanding what is to be delivered, and how to measure its delivery is imperative to a successful project. This unit focuses on monitoring and controlling your project to ensure that your project is on track to be successful – to deliver what the stakeholders expect.
The Legacy Data Archiving project is beginning to really take shape. However, the client’s project manager, Geoff Jamm, who you’ve been working closely with has been out and needs to be caught up to speed.
Using the resources for this competency, identify the Key Performance Indicators for the scenario project and follow up with Geoff in a professionally formatted business email.
Please submit your email as a word document.
Resources
• Webinar Project Performance Metrics through Requirements Management

• Project Performance Measurement beyond the triple constraint

• 10. Measuring Performance

• Best Practice Tips for Creating Key Performance Indicators

• Legacy Data Archiving Project Proposal Document.pdf
https://unecbe.force.com/une/servlet/servlet.FileDownload?file=00P4100000LbBH1EAN
• Five Project Management Metrics key to Successful Project Execution
https://www.obolinx.com/five-project-management-performance-metrics-key-to-successful-project-execution-operational-excellence/
• Measuring In-progress Project Performance
https://www.projecttimes.com/george-pitagorsky/measuring-in-progress-project-performance.html
• Creating a Change Control Plan: Key Components & Free Sample Template
https://www.brighthubpm.com/change-management/105738-sample-of-a-change-control-plan-working-through-the-major-components/
Identify Key Performance Indicators
Business Email
Distinguished Performance
Composes an email using a professional tone and proper business format, free of spelling and grammatical errors that communicates an on-point message efficiently and effectively.
Mastery
Composes an email using a professional tone and proper business format, free of spelling and grammatical errors, and meets message communication goals.
Approaching Mastery
Composes an email with errors in spelling and/or grammar or the tone or format does not match or meet message communication goals.
Emerging Mastery
Composes an email with major errors related to tone, format grammar, or spelling that interferes with readability and message communication.
Key Performance Indicators
Distinguished Performance
Identifies all critical measures of performance meeting “mastery” and includes a higher level of detail about the Legacy Data Archiving project.
Mastery
Identifies all critical measures of performance directly aligned and specific to Legacy Data Archiving project for project monitoring.
Approaching Mastery
Identifies general measures of performance or lacking direct and specific alignment to Legacy Data Archiving project or missing measures critical for project monitoring. Emerging Mastery
Identifies measures of performance that does not align to Legacy Data Archiving project or does not measure project success for monitoring.

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