This paper is an opportunity for you to showcase what you’ve learned about resolving conflicts and about the mediation process and to apply it to a real-life situation.

This paper is an opportunity for you to showcase what you’ve learned about resolving conflicts and about the mediation process and to apply it to a real-life situation.

A. Describe a situation in which you are likely to use your mediation skills in the near future or have done so recently (within the last eight weeks). [1 page]
a. Give a quick overview/description of the situation
b. Outline the position/perspective of each of the parties
B. Perform a conflict analysis of the situation [1page]
a. Use the tools of conflict analysis we learned earlier in the term
b. Describe the parties’ conflict styles and other personality factors
C. Describe the mediation process you engaged in or expect to engage in. [2 pages]
a. How would you convene the parties? Perhaps talk about…
• How will you get them to accept your mediation efforts?
• When and where will the mediation take place?
• Who else needs to be involved and how?
• Anything else I’ve missed about your convening process.
b. What setup needs to happen prior to the mediation to help make it an effective process?
• What do you need to convey to the parties?
• What information do you need from them?
• Anything else?
c. How will you conduct the mediation process and what do you expect the process to look like?
• How will you structure the process as compared to the process we
used in class?
• What challenges to you expect?
• What pitfalls do you need to look out for in this mediation?
• What specific strategies do you need to employ in response?
• Anything else you’ve thought of…
d. If this same situation happened three months ago, before you took the class, how would have the process been different, and/or what would you have done differently as a mediator? What have you learned that informs the way you would try to help others resolve such a conflict.

e. (Optional) If the situation is one that has already taken place, what was the result? If it hasn’t, what result are you hoping for?

Please keep in mind that the bulleted (•) items are just suggestions for some elements you can include in the discussion. I care that you cover the lettered (a, b…e) sections, but the details are up to you.

Notes to the writer:
Below mentioned are some of my working experience and notes to the writer to complete Point A.

A. Describe a situation in which you are likely to use your mediation skills in the near future or have done so recently (within the last eight weeks). [1 page]

a. Give a quick overview/description of the situation
b. Outline the position/perspective of each of the parties

I am an IT security manager, recently we have started one projects Vulnerability testing tool POC, in this projects I have to work with other stakeholders in the company who plays a major role in implementing this tool. There are conflict of interests and different opinions in selecting the right product (Vulnerability testing tool POC). I have used mediation process understanding their positions, interests and also explaining some of my experiences with these tools to get to an agreement on implementing this products, which is aligned with interests and objectives of both the teams.

Vulnerability testing tool project:

Engineering team –
Position: Complete control on setting up the platform for this tool.
Their position is to implement the product and their interest is platform stability but they are not worried about the operational and capabilities perspective

Vulnerability management team (My team): We make use of the product after engineering team complete the platform installation and configuration. My team position is we are program owners and make use of this product for operations. Our interests are operations stability and tool capabilities to support program/ Organization vision (our long term goals/ objectives).

Tool 1: Rapid 7 ( Good for platform but not good for Operations)
Tool 2: Tenable ( Not good at platform ( we got struck between two different platforms of this tool) but good at operations)
Finally we choosedTool 3: Qualys ( Good for both Platform and Operations)

I would request writer to elaborate above mentioned points and pain areas in completing this assignment.

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