Attracting and retaining Gig workers in the UK Hospitality industry

Overall topic: Attracting and retaining Gig workers in the UK Hospitality industry

  • It will be focused on Gig worker in traditional jobs (bar, kitchen, reception staff…)

Aim of the overall topic: 

To provide an increased understanding of attracting and retaining Gig workers in the UK Hospitality industry by exploring their work experiences and identifying the key influencing factors for why these workers enter and stay in the job.

Objectives of the overall topic:

  • Evaluate why these employees work in the UK hospitality Gig, what attracts them, and what makes them stay.
  • To assess real-life insights related to work experiences (nature of work) and what challenges the workers have to face from a gig worker perspective
  • Workers and managers perspective 
  • Comparing views fo managers and workers

A Chapter on Gig economy / Gig workers

With reflection on the overal Topic,  Aim and Objectives:

  • In the Introduction look at different types of gig work (on demand work) and this can be related to a gig work in traditional type of on-site job (like on site hospitality, events and tourism jobs)
  • First, discuss the Gig economy from the general literature from different fields  and countries and group them together and how this could be related to hospitality and Aim and Objectives
  • Second, discuss Gig workers experience and managers managing these employees from general literature from other areas and how this could be related to hospitality and Aim and Objectives
  • Then, discuss Gig economy from a detailed hospitality point of view and how is it associated with Aim and Objectives, justify the choice (gap)
  • Finally, discuss the hospitality  Gig workers and managers experience and perspective, justify the choice (gap)

What to follow:

  • Each paragraph needs a topic sentence at the beginning to summarize what the core idea is.
  • Good connections between paragraphs.
  • One paragraph = 1 idea /topic.
  • Explain key terms when first introduced.
  • Dont list a sequence of papers. Note how many paragraphs begin with the name of the authors Typically you write,  X says this, Y also agrees, but Z disagrees. So what is missing is narrative – telling the story of the literature review. What are the main themes and sub-themes. Introduce these, and then bring in the literature to confirm or to provide more nuanced perspectives on the many story.  IN part, it’s a matter of style: put the story before the individual papers. The latter are the supporting players to you general summary of the main themes in the literature. So you have the material but present it differently.
  • Be more critical.  Example, if X has different findings to Y – why is this? Is ti because they used different concepts, methods, or is it because of context (e.g. you would expect different findings between sectors C and D or between countries E and F). You also need to start building up a picture of where the gaps are  e.g. M , N  and P have established some clear evidence of these themes …… but although we now know H, there are still important gaps in relation to our understanding of K
  • Impose a bit more structure on each section. Start it with a short summary which ‘signposts’ what will cover. In other words, tell us what the main issues are and then explain how you will address these. Then at the end give a short summary of what we know (and of any important gaps related to the topic, aim and objectives)

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