Cross-cultural Portfolio

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Assessment Details
Portfolio – 3100 words – 100% weighting overall – 3 tasks
Task 1 – Reflection on Cross-cultural Competence – 800 words
Based on your learning in the module, use a reflective practice model proposed by Cox (2005) and focus
on a significant life incident related to cross-cultural encounters during your time in the module. Then
critically reflect on how your cross-cultural competence has developed throughout the module time. That
is, we specifically would like to know your “learning gain” derived from this module. Your learning gain can
be demonstrated in different contexts, such as work, general encounters, university, etc. Your reflection
should include four mandatory components suggested by Cox (2005), i.e. description of experience,
reflection, influencing factors, and learning. You are also expected to show adequate engagement with
the cross-cultural management literature.
Since this is a short essay, avoid using many headings. The maximum number of headings should be 4.
The final product should be in the essay format. That is, you should use full sentences and paragraphs
in writing; avoid using bullet points.
Source: Cox, E. (2005). Adult learners learning from experience: Using a reflective practice model to
support work‐ based learning. Reflective Practice, 6(4), 459-472
Mandatory components
of Cox’s (2005)
reflective practice
Ideas for you

  1. Description of
    Phenomenon – describe the “here and now” experience
  2. Reflection a. What was I trying to achieve?
    b. Why did I intervene/react as I did?
    c. What were the consequences of my actions for myself and others?
    d. How did I feel about this experience when it was happening?
    e. How did the other person/people feel?
    f. How do I know how the other person/people felt?
  3. Influencing factors a. What internal factors influenced by reactions?
    b. What external factors influenced my reactions?
    c. What sources of knowledge did/should have influenced my
  4. Learning a. What other choices did I have?
    b. What would be the consequences of these choices?
    c. How do I feel about the experience now?
    d. How have I made sense of this experience in the light of past
    experiences and future practice?
    e. How has this experience changed my ways of knowing:
    i. Practically (how my skills or context knowledge has been
    ii. Aesthetically (how has my understanding of appropriate
    response been modified?
    iii. Ethically (has there been any internal conflict/negotiation
    of my values)?
    iv. Personally (has my self-awareness/self-esteem been
    Task 2 – Case Analysis – 2200 words
    Conduct a thorough analysis on the assigned case study, Securing the workforce. Link your analysis to
    at least TWO relevant topics covered in the module, for example:
  5. Challenges and responsibilities for global managers
  6. Cultural and organizational environments
  7. Managing global assignments
  8. Communicating across cultures
  9. Leading global organisations
  10. Managing work and motivation
  11. The challenge of multicultural work groups and teams
  12. Negotiating global partnership
  13. Culture & Human Resource Management
    There is no exact way of doing a case study analysis. However, we strongly recommend that you use the
    Tompkins (2002) case analysis guideline provided in your first seminar (also available on Moodle, under
    Resource Centre & Assignment Help) as it is simple yet effective. You will practice this case analysis
    technique between Week 22 and 26. Additional resources about case analysis will also be made available
    on Moodle.
    You should view your job similar to a cross-cultural management consultant considering why problems
    occur (or may occur) in your client’s company, and what factors should determine what recommendations
    should be used. Remember, though case analysis is a very practical approach, you are expected to do
    your analysis in proper academic style and with adequate engagement with the literature. Look for
    ways to include both qualitative and quantitative analysis, graphs, and other visuals to support your
    analysis, and the various tools and insights from this module. Previously, students who achieved well on
    case analysis demonstrated abilities to integrate their understanding of factual information of the case,
    theoretical explanations, and feasible solutions informed by the literature. The teaching team will be
    looking for 1) rigour of analysis (depth and support), 2) breadth of coverage (number of issues), and 3)
    style (uniqueness of analysis, creativity).
    The final product should be in the essay format. That is, you should use full sentences and paragraphs
    in writing; avoid using bullet points.
    Task 3 – Engagement – 100 words
    Your engagement in the module is critical for your academic success as well as your success in the future
    as a global manager. The engagement activity links are created on Moodle, under the Resource
    Centre & Assignment Help content block. After completion, please follow instructions and include
    evidence of each activity as part of your Portfolio Task 3 Engagement.
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    Formative assessment title(Links available on Moodle)
    Self-assessment: Capturing cultural values with

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